09bd's Privacy Policy

09bd is a secure and reliable online gaming platform operated for users in Bangladesh. We place the highest importance on the privacy of our users' personal information. This privacy policy explains how 09bd collects your personal information, the purposes for which it is used, with whom it may be shared when necessary, and how it is kept secure.

This policy applies to our website https://09bd.lat and all services under it. When you register on the 09bd platform, log in, place bets, make financial transactions, or contact the support team, you voluntarily share certain information with us. This policy commits to the thoughtful and responsible handling of that information.

You are requested to read this policy carefully before using our services. If you have any questions, please contact our support team directly.

09bd collects various types of information. This information may be collected directly from you or automatically.

2.1 Information Collected Directly from You

• Full name, date of birth, and national ID card or passport details (for identity verification)
• Email address and mobile number
• Payment information related to bKash, Nagad, Rocket, Upay accounts or bank accounts
• Your chosen username and password (stored in encrypted form)
• Records of conversations with the support team
• Documents required for age verification

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Date, time, and usage patterns when accessing the site
• Data collected through cookies and similar tracking technologies
• Game history and transaction records

09bd uses your collected information only for the following specific purposes:

3.1 Account Management and Service Provision

Your information is essential for creating, managing, and keeping your account secure. This includes login verification, transaction processing, and providing uninterrupted gaming services.

3.2 Identity and Age Verification

09bd provides services only to those aged 21 or above. Identity verification is required to ensure this age limit is met. Submitted identity information is used solely for this purpose.

3.3 Financial Transaction Processing

Payment information is used for deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers. Every transaction is carried out through secure methods.

3.4 Customer Support

Your information is needed to properly respond to your complaints and questions via live chat or email.

3.5 Security and Fraud Prevention

Information is analysed to detect unusual activity, prevent account hacking, and stop financial fraud.

3.6 Service Improvement

Aggregated data is analysed to better understand user experiences and make the platform more improved and user-friendly.

09bd never sells your personal information to third parties. Information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank service providers to process transactions. They also follow strict privacy policies.
• Technology partners: Trusted technology providers operating the platform may access certain technical data, but only for the purpose of providing services.
• Legal obligations: Information may be provided to authorities in cases of court orders or legal requirements.
• Fraud prevention: Information may be provided to assist law enforcement agencies in serious fraud cases.

Outside of these circumstances, your personal information will not be shared with any third party.

The 09bd website uses cookies and similar tracking technologies. Cookies are small files stored in your browser that help improve the functionality of the site.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the site. They are used to maintain login sessions, perform security checks, and save preferred language and settings.

5.2 Analytical Cookies

These cookies are used to understand which sections of the site users visit most. This information is analysed in aggregate form and no individual is directly identified.

5.3 Cookie Controls

You can delete cookies or block new cookies at any time through your browser settings. Please note that disabling certain essential cookies may cause some site features to not work properly.

The 09bd platform runs software from various game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi). These third-party providers may access the minimum necessary technical data to deliver their own services.

09bd ensures through agreements with its technology partners that they will use your information only for specified purposes and will not share it with any unauthorised third party.

For payment services — mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as banks, operate under their own privacy policies. The terms and conditions of the relevant institution also apply to transactions made through these services.

09bd follows industry-standard security technologies and practices to keep your information secure:

• SSL Encryption: All data transmitted between your browser and our servers is protected through SSL/TLS encryption technology.
• Encrypted Data Storage: Stored sensitive information remains in encrypted form.
• Access Controls: Only authorised staff can access user information for specific purposes.
• Regular Security Audits: The platform's security is regularly tested and updated.
• Two-Factor Authentication: Two-factor authentication is offered for additional account protection.

Please note that no system for transmitting information over the internet carries zero risk. We make every effort, but it is not possible to give an absolute guarantee of complete data security. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

09bd provides its users with the following rights:

8.1 Right to Access Your Information

You may request to view the information stored in your account at any time. We will verify your identity and provide the information within a set timeframe.

8.2 Right to Correct Your Information

If any information stored about you is incorrect or incomplete, you can contact our support team to have it corrected.

8.3 Request to Delete Your Information

You may request deletion of your information after closing your account. However, some information may be retained for a specified period due to legal obligations or the need to keep records of financial transactions.

8.4 Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may opt out at any time. This will not affect essential service-related communications to your account.

09bd is an adults-only gaming platform and is operated solely for those aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is a mandatory step in the registration process. If it comes to our attention that a person created an account as a minor by providing false information, that account will be closed immediately and all collected information will be deleted.

If a parent or legal guardian believes their child has created an account on this platform as a minor, please contact our support team immediately.

09bd reserves the right to change or update this privacy policy when necessary. If any significant changes are made, we will notify you in the following ways:

• Displaying a notice on the website's main page
• Sending a message to your registered email address
• Updating the "Last Updated" date at the top of this page

Continued use of the platform after an updated policy is published will be taken to mean that you have agreed to the new policy. You are therefore advised to visit this page regularly.

If you object to any changes, please contact us before the changes take effect or request that your account be closed.

If you have any questions, concerns, or complaints about this privacy policy, our support team is always ready to help:

• Email: [email protected]
• Live Chat: Available 24/7 through the website
• Language: Support is available in Bengali and English

After receiving a privacy complaint, we will investigate as quickly as possible, take the necessary steps, and keep you informed of the progress of your complaint.

09bd respects your privacy and is committed to keeping your information under the highest level of protection. Our goal is to build our platform as a fair play and safe environment.